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Registration Questions
- What's included in my attendee registration?
- Where do I pick up my registration materials?
- What do I do if I need to cancel my registration?
- Can I transfer my registration to someone else if I can no longer attend?
Exhibitor Questions
- What's included in my exhibitor registration?
- When will the booth assignments be available?
- How do I purchase A/V, electricity, and/or internet for my booth?
- How do I contact the exhibit management company?
Hotel and Travel Questions
- How can I book my hotel room?
- Where is the hotel located?
General Questions
- How do I get an attendee list?
- Will I receive a printed program?
- What is the appropriate attire?
- Will there be free WIFI available?
- Can I bring my spouse/child?
REGISTRATION QUESTIONS
What's included in my attendee registration?
Registration tickets include the following:
- Access to all Summit educational sessions and meetings
- Access to the exhibit hall
- Access to the attendee list with contact information
- Food and beverages at the social/food functions
- Unlimited networking opportunities!
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Where do I pick up my registration materials?
Visit the Ice Cream Summit & Expo registration and information desk (located in the Vinoy Ballroom Foyer) during the following times to check in. You’ll receive your name badge and a welcome bag filled with swag and your lanyard.
Registration Hours:
- Monday, November 2
- Exhibitor registration & set-up: 12:00 PM - 4:00 PM
- General registration: 2:00 PM - 8:00 PM
- Tuesday, November 3: 8:00 AM - 3:00 PM
- Wednesday, November 4: 7:30 AM - 11:30 AM
It is important to wear your name badge at all TICA functions. Your badge serves as your ticket of admission and helps fellow members get to know you throughout the Summit.
Name Badge Policy
Name badges are non-transferable on-site. Swapping, sharing, or transferring badges is strictly prohibited. No one will be allowed in and out of the exhibit hall without a valid registrant badge. Security will be on-site checking badges. If you do not have a name badge, you will not be permitted entry into the summit functions or exhibit hall. Lost badges and reprints are available at the registration desk for a $34 reprint fee.
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What do I do if I need to cancel my registration?
All cancellation requests must be emailed to TICA Headquarters. Refunds are subject to a 10% processing fee. No refunds will be made after October 5, 2026. Hotel, airline and rental car cancellations must be made by the registrant.
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Can I transfer my registration to someone else if I can no longer attend?
You can transfer your registration to someone else in your organization. The request must be emailed to TICA Headquarters no later than October 19, 2026 and include the following information:
- Name
- Job Title
- Email
- Phone
- Any dietary needs / physical accommodations required
No one will be allowed in or out of the exhibit hall without a valid registrant badge.
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EXHIBITOR QUESTIONS
What's included in my exhibitor registration?
Exhibitor registration tickets include:
- One attendee registration with full access to all speakers, educational sessions and food/beverages at the social/meal functions
- An exhibit booth with back and side wall drapes, measuring ten feet by ten feet (10’x10’) in a carpeted ballroom
- One six-foot skirted table
- Two chairs
- One wastebasket
- Booth signage featuring your company name
- Company featured on TICA website and the mobile app
- Access to the attendee list with contact information
- Unlimited networking opportunities!
A/V, electricity, internet, furniture, etc. must be ordered through the exhibit management company.
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When will booth assignments be available?
The exhibit booth assignments will be available in September. Booth preferences are taken in order of registration date and sponsor status. View the Expo Floorplan and the list of Exhibitors as of October 6, 2026.
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How do I purchase A/V, electricity, and/or internet for my booth?
A/V, electricity, internet and additional booth accessories such as furniture and graphics must be ordered through the exhibit management company.
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How do I contact the exhibit management company?
Registered exhibitors will receive a message from the exhibit management company (GEMS) regarding booth coordination and logistics. Email Cathy Gilbert with exhibitor services directly for assistance.
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HOTEL & TRAVEL QUESTIONS
How can I book my hotel room?
Click here to view hotel information and book your hotel room.
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Where is the hotel located?
The Vinoy Resort & Golf Club
501 5th Ave NE, St. Petersburg, FL 33701
Click here to view hotel information and book your hotel room.
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GENERAL QUESTIONS
How do I get an attendee list?
Approximately one week prior to the event, you can expect to receive an email entitled "2026 Attendees & Tips for Your Trip to St. Pete" This email will contain the attendee list in PDF format. TICA does not distribute attendee lists in excel format or by request. Please note, due to GDPR Regulations, European Union registrants may not be included in the attendee list.
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Will I receive a printed program?
The Ice Cream Association will exclusively use the Ice Cream Summit mobile app to house onsite event information. Search The Ice Cream Association in the Google Play store or App store to download the app. Visit the registration & info desk for assistance.
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What is the appropriate attire?
Sessions and Social Functions: Business casual/resort wear is suitable (polo shirts, button-down shirts, blouses, chinos or khakis, casual slacks, skirts, sundresses, or nice jeans). Light jackets or sweaters are recommended as the meeting rooms can get chilly.
Welcome Banquet & Awards Ceremony: Formal attire is recommended and encouraged (cocktail dresses, suits, sport coats with slacks/dress pants, ties).
Casino Night & Dinner Reception: Smart casual / cocktail — dressy tops or blouses with nice pants, chinos, or a skirt; casual dresses or jumpsuits; sport shirts with or without a blazer. Fun and put-together, but comfortable for the evening. Casino-themed looks are welcome and encouraged!
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Will there be free WiFi at the convention?
WiFi will be available in the guest rooms and meeting spaces.
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Can I bring my spouse/children?
Although attendees may bring family members to the hotel, only paid registrants wearing Ice Cream Summit name badges will be permitted to attend Ice Cream Summit events and food/social functions. Spouse/children registration rates can be found here.
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